Shipping Policy
Thank you for shopping with us.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped on weekends or public holidays.
Shipping Destinations
We currently ship to:
United States
Canada
United Kingdom
Germany
France
Australia
New Zealand
Other selected international destinations
Estimated Delivery Time
Estimated delivery times are:
United States: 7–15 business days
Canada: 7–18 business days
United Kingdom: 7–15 business days
Germany and Europe: 7–20 business days
Australia: 7–15 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, peak seasons, or carrier delays.
Order Tracking
Once your order has been shipped, a tracking number will be provided via email.
Customers can track the shipment using the provided tracking information.
Customs Duties and Taxes
Customers are responsible for any customs duties, taxes, or import fees required by local authorities.
Shipping Delays
While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.
We appreciate your patience and will make reasonable efforts to assist customers in tracking delayed shipments.
Damaged or Lost Packages
If your package arrives damaged, please contact us within 7 days of delivery and provide clear photos of the damage.
If a shipment is lost during transit, we will work with the carrier to investigate the issue and provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.